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Freephone 0800 859 5973
Southend On Sea
Chipping Ongar
Canvey Island
Clacton On Sea
Frinton On Sea
South Woodham Ferrers
Bishops Stortford

Frequently Asked Questions

Frequently Asked Questions

  • Mon-Sat: 9:00am – 17:00pm
    Sundays CLOSED.

  • Yes, upon receipt of completed account forms and credit checks, we can arrange for customer accounts to be set up.

  • Our delivery times can vary depending on the requirements i.e if a pump is required, but on the whole they are either same day or a couple of days from when the order is placed.

  • The payment methods we accept are Visa, cash and invoices.

  • We receive the initial call from buyer → Provide a quote → Make a follow-up phone call → Sale confirmed and order is placed.

  • We supply to both commercial and domestic clients.

  • The maximum load varies between 8 and 10 metres, depending on the lorry size.

  • Yes, we supply wheelbarrows on all our trucks so if you have a small access area, you can still get the concrete to where you need it.

  • Our Email Address: info@neilsullivanandsons.co.uk

    Phone Number: 0800 859 5973

    Social Networks: Facebook Google+

  • We chose Neil Sullivan and Sons because of the excellent service and the prompt delivery, the fact they have got quite a few lorries and can actually supply you with what you want, when you need it:

    Kevin Chapman– Haynes Building Services

  • We deliver throughout Essex and the surrounding areas including:

    Basildon – Chelmsford – Brentwood – Braintree – Colchester – Southend-on-Sea – Romford – Essex – Witham – South Woodham Ferrers – Maldon – Leigh on Sea – Grays – Ilford – Mersea Island – Wickford – Billericay

  • Your building inspector should advise you on the right sort of concrete for the job, but if you get stuck, we are also able to suggest suitable options and guidance where needed.

  • To work out the quantity of concrete you will need, it’s best to use our concrete calculator. You simply enter the length, depth and width of the area, and a volume will be calculated for you.

  • A couple of days’ notice will be enough time for us to get the order ready. If a concrete pump is required then this notice period will need to be increased.

  • The price quoted is purely based on the quantity of the order, plus VAT. Extra costs can include part-loading charges and waiting times beyond those that were originally given.

  • Before your concrete is delivered, you should check both the immediate and surrounding area for the following:

    Gas mains and buried electricity cables, drainage systems, tree roots, overhanging tree branches, or electricity and telephone cables overhead.

  • This varies depending on how many meters of concrete have been ordered. Once the order has been placed, we will be able to give you a waiting time.

  • Slump refers to the consistency of the concrete i.e how wet it is. The classifications range from S1 to S4; the higher the value the easier it is to work with.

  • Our delivery trucks vary from 8-10 meters in terms of volume, and 32-44 tonnes in terms of weight.

  • The trucks are fitted with chutes that can extend from the centre of the truck to transport the concrete to the desired location. If the chutes aren’t long enough, there are wheelbarrows to move the concrete further, or specialist concrete pumps can be used.

  • For the best advice on how to lay concrete, please give the team at Neil Sullivan a call and we’ll be happy to go through this with you.

  • Depending on the weather, the concrete will take roughly 28 days to cure.

  • Concrete is measured Per meter cubed – m3.

  • Overtime, concrete floors can crack. This happens when the concrete shrinks and then pulls apart. However, this can create a rustic looking floor and if the cracks become an eyesore, an additional smooth surface can always be applied.

  • This varies depending on what the concrete is being used for.

  • When shoes are not worn, concrete is hard underfoot which therefore makes it louder than a softer flooring type. However, it is the hardness that makes it so abrasive and an excellent choice for a commercial environment where foot traffic is heavy.

  • Concrete is made up from a mixture of aggregates and cement.

  • With the correct tools and the right experience, concrete is relatively easy to install.

  • No, concrete is not waterproof.

  • No, concrete is not stain resistant.

  • The durability of the concrete will depend on the strength of the mix.

  • Concrete is a naturally cold material but can be just as cold as ceramic tiles or stone flooring.

  • Yes, underfloor heating can be used beneath concrete to diminish the cold temperature.

  • Yes concrete can be used outside.

  • This depends purely on the finish. If the finish is polished, then yes, it will have a shiny surface.

  • Yes, concrete is slip resistant as well as fire and mould resistant too.

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